Emotional AI: The Cornerstone of Customer Experience at Edenred
Onepoint Revolution Summit: Emotional AI at the Crossroads At the Revolution Summit organized by Onepoint, Damien Nuyttens—Customer Experience and Operations Director at Edenred—and Sébastien Billet—Partner Marketing & Customer Relations at Onepoint—discussed the evolution of artificial intelligence in customer relations. Specifically, they explored the role AI can play in understanding—not imitating—human emotions. Far from being a...
Human, RPA and AI Agent: A Shared Future Being Built Today
How can we reconcile the power of AI agents, the robustness of RPA solutions, and the subtlety of human judgment? This essential question was addressed by UiPath representatives during their conference at the Revolution Summit. Led by Andrada Covaci (Strategy & Transformation Director), Matthieu Leroux (AI Sales Lead), and Ludovic Duverger Nédellec (Senior Technical Partner),...
AI Agents, Are You Ready? A Deep Dive into the Next Frontier of Digital Autonomy
Onepoint's Revolution Summit concluded its morning session with both an educational and thought-provoking presentation on autonomous intelligent agents. Titled "AI Agents, Are You Ready?", this conference led by Xavier Galezowski, generative AI leader, and Jean-Paul Muller, data and AI leader, offered a synthesis of the technical, strategic, and ethical challenges posed by this new generation...
The Council of Europe and Onepoint: Generative AI in the Service of Digital Sovereignty and Business Transformation
With the NEO platform, the Council of Europe is deploying a sovereign, inclusive and operational artificial intelligence strategy, designed by and for business units. During the Revolution Summit organized by Onepoint at the Palais de Tokyo, we witnessed a demonstration of generative AI in the service of human, pragmatic and sovereign transformation. The Council of...
Cross-Perspectives on the Trusted Cloud: Digital Sovereignty, Technological Promise, and Strategic Transformation
Palais de Tokyo, Paris — Revolution Summit Onepoint The panel discussion "Cross-Perspectives on the Trusted Cloud: Beyond Qualification," hosted at the Revolution Summit, provided strategic insights. Through the cross-testimonies of Cyprien Falque (CEO of S3NS), Briac Legraverend (Chief of Staff to the COO of Thales), and Maya de Passorio Peyssard (Defense & Security Partner at...
Microsoft: The Agentic AI Revolution: From Promise to Production
Paris, Palais de Tokyo, Revolution Summit. Xavier Perret, Director of Azure Cloud Business at Microsoft France, and François Binder, Partner Data & AI at Onepoint, shared a clear vision, backed by concrete demonstrations, on the rise of AI agents. These are autonomous intelligences capable of executing, planning, and sometimes even collaborating to accomplish complex tasks....