Customer service: the real question is no longer how much to automate, but where to stop
Companies are seeking to automate their customer relationships more and more. Yet, the automation rate should not be an objective in itself. As artificial intelligence absorbs simple requests, it concentrates complex situations in human hands. The real challenge is therefore no longer just knowing what technology can automate, but deciding where automation should stop. This...
Anthony Levy and Damn: Governing AI Agents Before Handing Them the Keys to the Company
ENTREPRENEURIA | Entrepreneurial Perspectives A series of interviews conducted by Pascale Caron with leaders who design, develop and deploy artificial intelligence within their companies. For leaders, the challenge is no longer just about adopting artificial intelligence. It now involves defining how far the organization is willing to delegate decisions and actions to autonomous systems. By...
Gartner’s 2024 Hype Cycles: AI Opportunities and Emerging Technologies for Entrepreneurs
Gartner's 2024 Hype Cycles: What Entrepreneurs Need to Know About Artificial Intelligence and Emerging Technologies In a constantly evolving technological world, understanding emerging trends is essential for any entrepreneur seeking to remain competitive. Gartner's 2024 Hype Cycles offer a clear roadmap of technology evolution, particularly those related to artificial intelligence and emerging innovations. This article...
Interview with Philippe Montant, Founder of ReKrute: AI and Talent Recruitment
EntrepreneurIA Interview with Philippe Montant Founder & CEO ReKrute Interview conducted by Dr. Yves-marie Le Bay With nearly 19 years of expertise, ReKrute.com has established itself as a key player for companies seeking to stand out in the "war for talent." Today, with a qualitative database of 1.5 million registered executive profiles, ReKrute supports over...
The strategic adoption of generative AI in the French Tech: a major lever for innovation
The strategic adoption of generative AI in the French Tech: a major lever for innovation In 2024, generative AI (GenAI) is establishing itself as a key driver of transformation within the French technology ecosystem, particularly among the startups and scale-ups of the Next40 and French Tech 120. Far from being a mere technological advance, it...
Nil Larom from Insaight: Revolutionizing Business with Generative AI
When it comes to adopting artificial intelligence in the business world, Nil Larom, founder of Insaight, stands out for his pragmatic and human-centered approach. With over fifteen years of experience in international market strategies in the technology sector, he helps companies of all sizes refine their AI and generative AI adoption strategies, while encouraging a...