WAIB Summit 2026: Are We Really Ready for What’s Coming with Artificial Intelligence?
Report on the panel discussion "The AI Moment: Are We Really Ready for What's Coming?" This panel discussion organized as part of the WAIB Summit 2026 in Monaco had the merit of shifting perspectives. The question posed was not about what AI can do today, but rather about our collective capacity to absorb the transformations...
AI Film Festival Monaco 2026: is AI already transforming the future of cinema?
By Pascale Caron Can we still speak of experimentation when nearly 180 films generated or assisted by artificial intelligence are submitted to an international festival? This question was at the heart of the conference "Creator and Creation: Philosophy and Art in the AI Era," organized as part of the AI Film Festival Monaco. To attempt...
Artificial Intelligence and customer service: why Gartner predicts the return of humans by 2027
Total Automation of Customer Service Will Not Happen Since the emergence of generative artificial intelligence in businesses, one scenario has become prevalent in many technology discussions. Customer contact centers would be destined to gradually disappear in favor of chatbots capable of instantly responding to consumer requests. The promises are appealing. Cost reduction, permanent availability, capacity...
AI in business: after the tool race, the time for strategic choices
When ChatGPT was launched in late 2022, much of the business world entered a phase of intense experimentation. Companies tested dozens of tools, created innovation labs, and multiplied proof of concepts. Three years later, one question now dominates discussions: how can these experiments be transformed into a real competitive advantage? The Boston Consulting Group report,...
How to Measure AI ROI?
One of the most frequently asked questions by executives concerns the return on investment of artificial intelligence. Following the excitement generated by ChatGPT and the explosion of generative AI projects in companies, a new requirement has emerged: demonstrating the value created. For several years, organizations have been experimenting. They have tested conversational assistants, automated certain...
10 Lessons Learned from Over 100 Leaders Using AI
Through the EntrepreneurIA project, I had the opportunity to interview over 100 executives and entrepreneurs from very different sectors: industry, healthcare, human resources, finance, tourism, cybersecurity, commerce, services, and digital technologies. Despite this diversity, several findings emerge with remarkable consistency. The first lesson is that the most successful projects rarely start with technology. Leaders who...