AI Agents, Are You Ready? A Deep Dive into the Next Frontier of Digital Autonomy
Onepoint's Revolution Summit concluded its morning session with both an educational and thought-provoking presentation on autonomous intelligent agents. Titled "AI Agents, Are You Ready?", this conference led by Xavier Galezowski, generative AI leader, and Jean-Paul Muller, data and AI leader, offered a synthesis of the technical, strategic, and ethical challenges posed by this new generation...
AI at the Heart of Outsourced Customer Experience
As the current President of SP2C (Professional Union of Contact Centers) since July 2022, Caroline Adam continues with determination her second term at the head of this representative organization for a key sector of the French economy. Caroline Adam has successfully structured a collective strategy to promote the value, professionalization, and influence of the sector....
AI Agents: Revolution or Strategic Illusion? What Businesses Must Really Anticipate
Based on the report "Big Data & AI Insiders — AI Agents: Will the Revolution Happen?" published in 2025 by Big Data & AI Paris trade show (RX France). A Technological Promise Seeking Maturity In 2025, the word "agent" no longer refers to an employee, but to software. The AI agent embodies a new frontier:...
AI Agents: Toward a New Algorithmic Work Economy
By Pascale Caron — based on the "AI Agent Bible" report, CB Insights, 2025 At the dawn of 2026, artificial intelligence is entering a new era. After the age of assisted chatbots, "AI agents" are now emerging as autonomous entities, capable of acting, reasoning, planning, and interacting with complex environments. According to the "AI Agent...
AI Agents: The Silent Revolution in Consulting Firms
In the hushed world of strategy and technology consulting, a revolution is underway. It makes no noise, but it profoundly reshapes the relationships between companies, their data, and intelligence. This revolution is that of AI agents—autonomous systems capable of reasoning, planning, memorizing, and interacting to accomplish complex tasks, far beyond simple chatbots or assistants. According...
Agentic AI: Understanding the Next Strategic Layer of Artificial Intelligence for Businesses
For two years, artificial intelligence has entered businesses through content generation. Text, images, code, summaries. Generative AI was initially perceived as a tool for augmenting individual productivity. We are now entering a more structural phase: that of agentic AI. The diagram you see does not represent a single technology, but rather a maturity architecture. It...