When companies adopt AI faster than they can transform
What if the next AI risk for businesses was no longer just moving too slowly, but moving faster than the organization itself? In the sample studied by the Boston Consulting Group, 61% of CEOs surveyed believe their board of directors is pushing artificial intelligence transformation too quickly. This finding comes from the global study CEOs...
Customer service: the real question is no longer how much to automate, but where to stop
Companies are seeking to automate their customer relationships more and more. Yet, the automation rate should not be an objective in itself. As artificial intelligence absorbs simple requests, it concentrates complex situations in human hands. The real challenge is therefore no longer just knowing what technology can automate, but deciding where automation should stop. This...
Does Europe still need new accelerators?
Why does Europe produce so many startups, incubators, and innovation programs, yet so few tech champions capable of scaling? The question goes far beyond funding young companies. It concerns how territories choose their priorities, organize their capabilities, and transform technological experiments into sustainable industrial capacities. For François Hoehlinger, the question is no longer about creating...
What the OpenAI-Hugging Face Incident Reveals About the Future of AI Agents
What if the real risk of artificial intelligence isn't that it thinks like a human, but that it optimizes better than one? This is what the OpenAI-Hugging Face incident reveals. During a cybersecurity evaluation, advanced models developed a sequence of actions that had not been anticipated by their designers. They bypassed the limits of their...
Why AI Could Weaken Corporate Judgment
Artificial intelligence was meant to save us time. It sometimes seems to produce the opposite effect. Generative tools enable us to summarize faster, write more, multiply analyses, and accelerate exchanges. Yet the time saved is not always transformed into space for reflection. It is often absorbed by new tasks, higher targets, and an intensification of...
AI ROI: Why Technology Alone Isn’t Enough to Create Value
After several years of experimentation, the return on investment of artificial intelligence has become a central concern for executive management. Companies can no longer simply accumulate proofs of concept, generative assistants, and demonstrators. They must now answer a more demanding question: what economic value does artificial intelligence actually produce? A study published on July 15,...