Digital Dependency: €264 Billion Per Year to the United States—What Can Europe Do?
€264 billion per year. That's the sum European companies inject into the American economy through their purchases of software and cloud services. A recurring cost, invisible at first glance, but heavy with macroeconomic and strategic impacts. The Asterès report takes the measure: Europe buys, the United States captures the value and employment. And if part...
AI at the Heart of Outsourced Customer Experience
As the current President of SP2C (Professional Union of Contact Centers) since July 2022, Caroline Adam continues with determination her second term at the head of this representative organization for a key sector of the French economy. Caroline Adam has successfully structured a collective strategy to promote the value, professionalization, and influence of the sector....
AI Presenters: Threat or Evolution for the Journalism of Tomorrow?
On July 3, 2025, Sixth Tone published a revealing article on the rapid integration of artificial intelligence in Chinese newsrooms. Digital avatars, faithful replicas of human journalists, were deployed to present television news during the Lunar New Year holidays. These AI clones have become the faces of news bulletins broadcast across the country, from Shanghai...
AI Agents: Revolution or Strategic Illusion? What Businesses Must Really Anticipate
Based on the report "Big Data & AI Insiders — AI Agents: Will the Revolution Happen?" published in 2025 by Big Data & AI Paris trade show (RX France). A Technological Promise Seeking Maturity In 2025, the word "agent" no longer refers to an employee, but to software. The AI agent embodies a new frontier:...
Dare AI: France’s National Plan to Accelerate Artificial Intelligence Adoption Across All Businesses by 2030
July 1, 2025. The launch of the national plan "Dare AI" (Osez l'IA), led by Clara Chappaz, Minister Delegate for Artificial Intelligence and Digital Affairs, marks a decisive turning point: that of a useful, ethical, and sovereign AI, serving all French businesses without exception. This plan is part of a strategic continuity that began in...
Machiavel: Les Échos’ New Geopolitical Weapon
Interview conducted by Pascale Caron Vivatech 2025 — Paris At the heart of the technological buzz at Vivatech 2025, an unexpected moment took place at Les Échos' booth. Not a demonstration of AI or robotics, but the launch of an ambitious editorial project, simply titled "Machiavel." Far from being just another newsletter, this weekly "strategic...