VivaTech 2026: the end of the age of promises
For a long time, major technology shows functioned as showcases for the future. People came to discover innovations that would transform our lives, admire spectacular demonstrations, and listen to visionaries describe tomorrow's world. Ten years after its creation, VivaTech seems to have reached a new milestone. The 2026 edition no longer solely celebrates innovation. It...
AI Film Festival Monaco 2026: is AI already transforming the future of cinema?
By Pascale Caron Can we still speak of experimentation when nearly 180 films generated or assisted by artificial intelligence are submitted to an international festival? This question was at the heart of the conference "Creator and Creation: Philosophy and Art in the AI Era," organized as part of the AI Film Festival Monaco. To attempt...
Artificial Intelligence and customer service: why Gartner predicts the return of humans by 2027
Total Automation of Customer Service Will Not Happen Since the emergence of generative artificial intelligence in businesses, one scenario has become prevalent in many technology discussions. Customer contact centers would be destined to gradually disappear in favor of chatbots capable of instantly responding to consumer requests. The promises are appealing. Cost reduction, permanent availability, capacity...
AI in business: after the tool race, the time for strategic choices
When ChatGPT was launched in late 2022, much of the business world entered a phase of intense experimentation. Companies tested dozens of tools, created innovation labs, and multiplied proof of concepts. Three years later, one question now dominates discussions: how can these experiments be transformed into a real competitive advantage? The Boston Consulting Group report,...
How to Measure AI ROI?
One of the most frequently asked questions by executives concerns the return on investment of artificial intelligence. Following the excitement generated by ChatGPT and the explosion of generative AI projects in companies, a new requirement has emerged: demonstrating the value created. For several years, organizations have been experimenting. They have tested conversational assistants, automated certain...
10 Lessons Learned from Over 100 Leaders Using AI
Through the EntrepreneurIA project, I had the opportunity to interview over 100 executives and entrepreneurs from very different sectors: industry, healthcare, human resources, finance, tourism, cybersecurity, commerce, services, and digital technologies. Despite this diversity, several findings emerge with remarkable consistency. The first lesson is that the most successful projects rarely start with technology. Leaders who...