When companies adopt AI faster than they can transform
What if the next AI risk for businesses was no longer just moving too slowly, but moving faster than the organization itself? In the sample studied by the Boston Consulting Group, 61% of CEOs surveyed believe their board of directors is pushing artificial intelligence transformation too quickly. This finding comes from the global study CEOs...
Customer service: the real question is no longer how much to automate, but where to stop
Companies are seeking to automate their customer relationships more and more. Yet, the automation rate should not be an objective in itself. As artificial intelligence absorbs simple requests, it concentrates complex situations in human hands. The real challenge is therefore no longer just knowing what technology can automate, but deciding where automation should stop. This...
What the OpenAI-Hugging Face Incident Reveals About the Future of AI Agents
What if the real risk of artificial intelligence isn't that it thinks like a human, but that it optimizes better than one? This is what the OpenAI-Hugging Face incident reveals. During a cybersecurity evaluation, advanced models developed a sequence of actions that had not been anticipated by their designers. They bypassed the limits of their...
AI Agents: The First Organizational Revealer of the 21st Century
ENTREPRENEURIA | IN-DEPTH ARTICLE Ford, the Return of Tacit Knowledge and the Silent Transformation of the Enterprise By Pascale Caron | July 12, 2026 | EntrepreneurIA By recruiting several hundred veteran engineers to strengthen its design reviews and improve its artificial intelligence tools, Ford has not turned its back on automation. The automaker has revealed...
Anthony Levy and Damn: Governing AI Agents Before Handing Them the Keys to the Company
ENTREPRENEURIA | Entrepreneurial Perspectives A series of interviews conducted by Pascale Caron with leaders who design, develop and deploy artificial intelligence within their companies. For leaders, the challenge is no longer just about adopting artificial intelligence. It now involves defining how far the organization is willing to delegate decisions and actions to autonomous systems. By...
WWDC 2026: What Business Leaders Should Take Away from Apple’s AI Strategy
By Pascale Caron Each WWDC conference is traditionally presented as an essential event for developers. However, limiting the 2026 edition to a succession of technical announcements would be to miss its main lesson. Apple has not simply unveiled a new version of Siri or enriched its ecosystem with new features. The company has confirmed a...